Telehealth - Swedish Health Services

Swedish Expresscare

Personalized, Virtual Care

Get the care you need in minutes.

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Illustration of medical professional using mobile phone features.

Personalized Care for your body & mind

On-Demand Virtual Care

It's never been more important to stay healthy. If you are experiencing flu or Covid-19-like symptoms, skip traffic, and get connected to a healthcare professional in minutes without ever leaving your home.

Nutrition and Wellness

Looking for healthy eating tips, weight management or personalized nutritional plans? Get a wellness plan tailored to your mind and body. 

Prescription Medication

In addition to your customized treatment plan, you can request prescriptions to be sent electronically to any of our local pharmacies.

Connect with a care provider in minutes

Step 1
Sign up

Enter your information and your current symptoms using your phone or computer to begin your virtual consultation.

Step 2
Start your visit

Get connected to a medical provider who will diagnose and create a personalized care plan.

Step 3
Get your care plan

Review your personalized care plan online and pickup your telemedicine prescriptions at any of our local pharmacies.

Find the care that's right for you.

Don't have insurance? Visits are $79 (see FAQs below).

general care
General Care

              • Cold, Flu

              • Cough, Fever

              • Headache

              • Vomiting

              • Upset stomach

chronic care
Chronic Care

              • Diabetes

              • High blood pressure

              • High cholesterol

              • GI disorders

behavioral care
Behavioral Health

            • Depression

            • Sleep issues

            • School or work stress

            • Anxiety

women's health
Women's Health

              • Reproductive health

              • UTIs

              • Yeast infections

children's care
Children's Health

              • Diaper rash

              • Pink eye

              • Skin rashes

              • Cold, sore throat

men's health
Men's Health

              • Heart disease

              • Prostate health

              • Bladder, bowel issues

Happy couple looking at iPad on couch. Swedish ExpressCare.

Swedish ExpressCare

Swedish ExpressCare is part of Providence and its family of brands, one of the largest comprehensive health and social services organizations in the United States. Providence's more than 120,000 caregivers provide care and services within 53 hospitals and more than 1,000 clinics across seven states – Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.

When you choose Providence ExpressCare, you are choosing fast, convenient care from a large, trusted network of health services.

Your Safeway Pharmacy

Safeway pharmacies are part of Albertsons Companies a leading food and drug retailer that operates stores across 34 states and the District of Columbia with more than 1,730 in-store pharmacies supported by 4,600 certified pharmacists and 6,000 trained technicians.

Our pharmacies offer a comprehensive suite of health services to customers:

• Prescription medications

• Immunizations against the Flu, Covid-19, Shingles, TDAP, Pneumonia and many more.

• Covid-19 rapid tests

• Pet care

• Travel health

• Health checkups

• Long-acting injectables 

Pharmacist showing medication to patient at pharmacy counter.
Up to $75 off Groceries with a new or transferred prescription

Transfer Your Prescriptions

and get $75 off groceries†.

Transfer Now
Get a Free Flu or COVID Shot* and stay fresh. Plus get 10% off a grocery purchase up to $200**

Get a Free Flu or COVID Shot*

and get 10% off groceries (up to $200).**

Schedule Now

†Offer not valid for beneficiaries of state and federal healthcare programs, residents of AR, OR, IA, IL, IN, NJ, or NY, or if otherwise prohibited by law. Additional restrictions apply. Visit pharmacy for details.

*No co-pay unless required by your plan.

**Restrictions apply. Visit pharmacy for details.

Virtual Care, Frequently Asked Questions

We've teamed up with Providence Health Connect! So, whether you're looking for a virtual online visit for medical help, or to set up a vitual medical appointment, keep reading for more information.

What is Telehealth?

Telehealth is convenient, face-to-face care on your smartphone, tablet, or computer. Visit with one of our board-certified providers through secure video chat. Talk about your symptoms, and they can diagnose and treat common, minor medical concerns you're dealing with. They can also prescribe medication or lab work as needed. 

Who can use ExpressCare Virtual?

Anyone can use ExpressCare Virtual telecare services in Washington state. You just need access to a laptop, tablet or smartphone that's connected to the internet. Providence welcomes patients with or without insurance. You don't even need to be a Providence patient.

Can my children use ExpressCare Virtual?

Yes! Patients of all ages can use ExpressCare Virtual, but parents/guardians must start the process. Set up your account first, and then you can add your child's information. Your child will show as a “minor dependent” on your account. During the visit, make sure your child is present so the provider can evaluate their status/condition.            

Can I get medications called in through ExpressCare Virtual?

Yes. After diagnosing your concern and coming up with a treatment plan, your caregiver can call in a prescription to your local in-store pharmacy depending on state laws and what's medically appropriate. Providence cannot prescribe or refill controlled medications (opioid pain medication, benzodiazepines, schedule medications, etc.). You'll need to talk to your primary care provider for those refills.    

What time can I schedule virtual online doctor visits?

Our board-certified Providence nurse practitioners and physician assistants are available from 8 a.m. - 8 p.m. Pacific Time (PT).

How can I chat with a doctor online?

ExpressCare Virtual providers are board-certified Providence nurse practitioners and physician assistants. Many also work in our local neighborhood clinics where they deliver compassionate care.

Setting up an account is a quick and easy process! Once set up, you can use your account log-in if you need another virtual visit in the future.     

Will I receive an after-visit summary?

Yes, we’ll email your secure email after your visit. If you have a MyChart account, you will also receive an after-visit summary in your MyChart inbox. 

How much does a virtual visit cost?

If you don’t have insurance - Visits are $79, plus some additional fees if you have tests or labs done.

If you have insurance - If your provider is on the list below, just share your insurance information and we’ll bill your provider.

Washington: Apple Health, Boeing ACO Providence-Swedish Health Alliance, Intel Connected Care HDHP, Intel Connected Care Primary Care Plus, Medicare Advantage, Providence Health Plan, Providence Medicare Advantage, Reliable Enterprises Residents – Medicaid, Aetna PPO, Amerigroup HMO, Amerigroup Medicaid, Asuris Medicare, Asuris PPO, Asuris Triwest, CHPW, Cigna PPO, Coordinated Care HMO, Coordinated Care Medicaid, First Choice PPO, First Health/Coventry PPO, Health Net Federal Services, HealthSmart (Interplan) Commercial PPO, Humana Medicare, Humana PPO, InterWest PPO, Molina HMO, Molina Medicaid, Multiplan PPO, NaphCare, PacMed (USFHP), Premera PPO, Regence Medicare, Regence PPO, United Healthcare PPO

Don’t see your provider on the list? The visit is $79, but you may still be eligible for reimbursement afterward. Just reach out to your insurance provider and ask if you could be covered and file your claim directly with them.

To ensure you’re getting the best care for your condition, if Providence can’t treat you virtually, you won’t be charged. Then, Providence will connect you to the care you need.

Is COVID-19 testing available? Who can receive a test?

Experiencing COVID-19 symptoms? Providence ExpressCare offers COVID-19 testing in certain areas. A Providence ExpressCare Virtual provider can evaluate you, offer a treatment plan and determine whether testing is appropriate. Where available, they will refer you to testing in your local area.

If you have insurance - Please include your provider information and you will not be charged for a COVID-19 ExpressCare Virtual screening or COVID-19 test.

Don’t have insurance? The uninsured self-pay rate for a COVID-19 screening visit is $79.

Medical professional on iPad screen.