What is Schedule & Save?
Schedule & Save is an easy and convenient way for you to manage and receive your most frequently used products at a discounted price on a regularly scheduled cadence. With Schedule & Save, you can select the timing and frequency of your pickup or delivery and cancel or reactivate individual items at your convenience.
We know life can get a bit busy, so we’ll also send you reminders ahead of your upcoming orders to give you plenty of time to make any adjustments. You can add items to your order until the day before it’s processed, and also include non-subscription items with your order.
How does Schedule & Save work?
Simply select the Schedule & Save option on eligible products and schedule the delivery or pickup frequency. You’ll receive an email showing your Schedule & Save items and their delivery or pickup schedules.
Will I receive a discount on my Schedule and Save items?
Yes! When you subscribe an item to Schedule & Save, you will receive a 5% discount off the online advertised price when your order is processed. This discount is applied after any regular price discounts offered on that day. You can feel confident you are saving money with Schedule & Save.
Can I use coupons with my Schedule & Save items?
Yes, remember to clip your coupons from your just for u® gallery. You can use coupons in addition to the Schedule & Save discount. Coupons must have valid expiration date at the time the order is processed.
Which items are included in the Schedule & Save program?
We offer thousands of items on Schedule & Save to help you save time and money on your most frequent purchases. You can view Schedule & Save items currently in the program.
Can I make changes to my Schedule & Save orders?
Change your mind? No problem! Head to your Manage Schedule & Save page to edit your items, frequency, and order date and time. You can also update your delivery or pickup address, payment method, and skip or cancel orders. Just be sure to make your changes two days before your delivery or pickup date.
You have until the day before your delivery or pickup date to add more items or reschedule your order.
You can view your next Schedule & Save order on the Next Order tab in Manage Schedule & Save. To view future scheduled order details, click on the All Items tab.
Are there any delivery or pickup fees? Is there an order minimum?
There are no fees for pickup orders at your local store. As with our regular online deliveries, we do have a fee for Schedule & Save delivery orders. Delivery fees may vary for FreshPass subscribers.
There’s no order minimum, but we encourage you to build your basket and include items you think you’ll need to get the most out of the Schedule & Save program.
Standard delivery fees apply.
How do I skip an item from my next Schedule & Save order?
If you decide to skip an item, be sure to do so at least three days before your delivery or pickup date.
- Head to your Manage Schedule & Save page in your account.
- View your next scheduled order on the Next Order tab.
- Click on the Skip this item link next to the item to push it to the next order cycle date.
- You can also click on the Skip this order link at the bottom of the page to skip your next order.
When will I be charged for orders?
An authorization charge will occur one day before your Next Order is processed. Your Schedule & Save payment method on file will be charged on the day of your pickup or delivery.
Your payment method will be charged on a recurring basis prior to each future order.
All prices are estimated until your order is processed. Any additional discounts and taxes will be applied during order processing and the estimates will be displayed under Manage Schedule & Save on the Next Order tab. Final prices will be calculated the day your order is processed.
How do I cancel?
You can cancel Schedule & Save items at any time.
To cancel an item from Schedule & Save:
- Go to the All Items tab in Manage Schedule & Save.
- Click the Cancel Schedule & Save link.
- Select a cancellation reason.
- Click the Cancel Schedule & Save button.
How will I know when my item is ready for delivery or pickup?
Items scheduled for delivery will be delivered on your preferred day of the week within the time window you selected. Items scheduled for pickup will be ready on the order date based on the pickup dates and times available. If your preferred delivery or pickup time is unavailable, you will be given the next available delivery or pickup window.
Your items will be grouped into one order per week and scheduled based on the preferred day and time window you’ve selected.
We’ll send you email notifications three days before your delivery or pickup date so you can review everything. You can also choose to receive text message notifications, which will be sent the day before your order is ready.
You’ll also receive email and text notifications (if you have opted-in to receive text messages) on the day of your delivery or pickup when your order is being processed. We'll let you know when your order is on the way or when it’s ready for pickup. You’ll also receive an online order receipt on the day of your delivery or pickup order.
You can view and modify the Next Order date on the Manage Schedule & Save page in your account.
Are there any additional fees?
There are no additional charges for the Schedule & Save program. Fees relating to online orders such as delivery fees, taxes, regulatory fees (including bottle/container deposits and bag fees) will apply.
Can I order prescriptions through Schedule & Save?
No, not at this time.
How can I check the status of my order?
You can view the status of your next Schedule & Save order in your Manage Schedule & Save page.
How do I contact customer support about my Schedule & Save order?
You can contact a customer support representative by calling 877-505-4040 and they can help you with any questions or concerns.