ORDER PROCESSING

For Forwarding Warehouses and Division Distribution Centers

Purchase orders are entered into our system. Our Replenishment Buyers in turn generates the order that is placed with you, our supplier. These orders reflect the following:

• Order Date
  
  This is the date the order was issued by Safeway. It appears in the upper left-hand corner. This date is to be used to determine pricing. We request that you base all pricing on order date. We cannot use ship date. Any invoice that does not agree with the current price schedule on the purchase order may experience a delay in payment processing. Any changes in cost must be confirmed in writing with at least thirty (30) days notification prior to the effective date.



• Arrival Date
  
  We ask that you take a proactive role in notifying us when orders are not shipped on time. It is imperative that product arrives at our warehouses on the date specified. If there are any problems with on-time delivery, we must be contacted.



• Item Description
  
  Printed on each order is the item description, pack size, UPC, cost, total cases and total weight. Please take a special note of the UPC number as we could have the same five-digit item number with two different manufacturer numbers:
  
  21130 – Distributed by Safeway
  79893 – Distributed by Lucerne Foods



• Quantity to Ship
  
  If you cannot supply the quantity ordered for whatever reason, please call this office immediately as this will give us the opportunity to adjust the order as needed prior to shipment and notify our customer accordingly. If an order has shipped and the quantity differs from what was indicated on the purchase order, this office needs to be notified NO later than the morning following the ship date. This will enable us to advise the receiving warehouse prior to arrival.



• Contacts
  
  If orders are changed for any other reason, please contact the Replenishment Buyer listed on the Purchase Order.



• Quality Control
  
  All product shipped should have our Quality Assurance Department approval. Quality Assurance procedures should be covered with them and they will be in contact with you separately.
  
  
• Rebate and other program checks
  
  All Consumer Brands and Safeway Supply Operations rebate or other program checks should be sent to the Lockbox address listed below. These checks should NOT be hand delivered or mailed to the Sourcing Group. Please include sufficient backup with the check to clearly indicate the type of disbursement (e.g. volume rebate, retroactive pricing adjustment, etc.). In addition, please include details as to how the amount was calculated (e.g. on a volume rebate, include period covered, item number, item description, amount per unit and number of units).
  
  LOCKBOX ADDRESS INFORMATION
  Safeway
  4757 Collections Center Dr.
  Chicago, IL 60693
  
  Important Note: Once you have sent your check or rebate, please either fax a copy of the check and supporting documents or email the check number, check amount and supporting documents to your Corporate Sourcing Contact.

For Delivery to Store Direct (DSD)

Suppliers delivering DSD will be responsible for replenishment and distribution based upon the needs of the stores. Contact store manager or inventory control clerks for further instructions.

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