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- What Value Added Network (VAN) does Safeway use for EDI?
Answer: Safeway does not use a VAN for EDI. We act as our own
VAN using dial up 3780 bisync protocol. We do interact with most
of the major VANs to communicate with
our partners VANs. For more information see Dial
Direct to Safeway.
- Where can I get mapping specifications for the Safeway transactions?
Answer: All of our mapping specifications and sample transactions
are downloadable from this web site. See Mapping
and Implementation Guides.
- How do I contact the Safeway EDI team?
Answer: The primary contact is through email to ecredi@safeway.com.
The main telephone number is 925-467-3791. A complete contact
list is provided in the Department Contact
Information.
- How often does Safeway send purchase orders?
Answer: Safeway will transmit new purchase orders every hour from
5 AM through 9 PM PST. For a complete schedule of transmission
and processing times see Processing
Schedule.
- How can I get a current copy of the Safeway Duns Numbers?
Answer: Current duns listing are available for Canada
Duns List and USA
Duns List.
- How can I make sure that Safeway has a current copy of my companies
UPC list?
Answer: As part of the trading partner set up, the EDS analyst
will send a copy of the current UPC list to the vendor for verification
and correction. The vendor can then communicate directly with
the buyer for any corrections, additions, or deletions.
- Does Safeway permit me to send multiple invoices for one purchase
order?
Answer: Yes we will process more than one invoice against a single
purchase order. To facilitate this functionality we require that
each invoice include the invoice numbers of the other associated
invoices in N9 segments codes with an "AI" qualifier.
See our invoice implementation guides for more detail.
- Will Safeway permit me to reference multiple purchase orders
on one invoice?
Answer: NO Safeway expects that one invoice will only contain
items from one purchase order. Invoices that reference other purchase
orders, even though the purchase orders shipped together, will
generate errors and have to be re-submitted.
- If a trading partner is doing Vendor Managed Inventory(CRP/VMI)
with Safeway and they are nearing the end of their foreign purchase
order range assignment, what is the procedure?
Answer: A CRP/VMI trading partner that is nearing the end of their
range, should send an email to ecredi@safeway.com
requesting an analysis and further instructions. The trading partner
should not assume to continue on with their range, or to make
the decision to start over. Foreign PO’s take two years
to recycle in the buying system, so a range analysis is mandatory
prior to continuing on with CRP/VMI.
- If a trading partner is not sure of their foreign PO range,
what should they do?
Answer: If a trading partner is unsure of their current foreign
PO range assignment or if they want to know how many FPO’s
are left, then they should contact ecredi@safeway.com
for an analysis and instructions.
- Does Safeway utilize a test id for EDI invoice testing?
Answer: Safeway does not utilize a test id for EDI invoice testing.
All test invoices are sent in as production, and the Safeway systems
will divert the test invoices based on other controls that are
in place. During the time that invoice testing is taking place,
the trading partner should be sending paper or FAX invoices to
Canada Safeway Limited, Corporate Office. P. O Box 2095, Station
M, Calgary, Alberta, Canada T2P 2M4
- If a supplier EDI trading partner makes personnel changes involving
EDI or CRP/VMI personnel, who should they contact about these
at Safeway?
Answer: The supplier trading partner should send an email to ecredi@safeway.com
detailing the current person, phone number, fax, email address
and position.
- If a trading partner is interested in getting information regarding
Scan Based Trading(SBT), then who should they contact?
Answer: Please send an email to ecredi@safeway.com
requesting a Safeway SBT Implementation Guide.
- Can Safeway resend a corrected purchase order via EDI?
Answer: Safeway only sends an original EDI purchase order. We
do not have the capability to re-transmit a corrected purchase
order.
- Can Safeway resend an EDI transaction that was previously sent?
Answer: Yes; We can resend the original ISA envelope or we can
resend the individual transaction in a new ISA envelope.
- I received an 824 application advice as the result of n EDI
invoice that I sent in. Who do I contact to resolve the problems
reported on the 824?
Answer: Your primary contact for errors reported in the 824 is
Roseanne Tucker Accounts Payable Department at 403-740-3773. Another
resource for resolving questions about 824 reported errors is
the last page of the 824
Application Advice Implementation and Mapping guide located
under Mapping and Implementation Guides.
- Does Safeway support the EDIINT Communication standard using
AS1 or AS2?
Answer: Safeway is in the process of installing and testing EDIINT
AS2. As soon as it is ready for normal production we will notify
our trading partners of its availability.
- Who should we notify of our new broker or a change in our broker
representation?
Answer: All broker changes should be coordinated with your buyer
and the EDS analyst listed in our Department
Contact Information.
- How often can I send EDI invoices to Safeway?
Answer: Safeway will accept both test and production invoices
all day long. We process the test invoices 4 times each day. The
production invoices are processed just after midnight each day.
For more information on our processing and transmission schedules
see Processing and Communications
Schedules.
- If we have a change in our EDI ID, who should we notify and
when should we notify them?
Answer: Please send all changes in EDI identifiers to ecredi@safeway.com
at least 2 weeks before the changes become effective.
- Who should we contact for EDI-related matters resulting from
our company buyout, acquisition or mergers?
Answer: Please send all changes regarding mergers, acquisitions,
or consolidations to ecredi@safeway.com
at least 60 days before the changes become effective. In addition
please notify vendor.cmis@safeway.com
so that items and billing can be modified.
- Who should we contact if we received an EDI PO from Safeway
with UPC errors?
Answer: All questions involving the content of purchase orders
should be directed to the buyers.
- Who should we contact if we are changing a product’s
attributes, e.g. pack configurations, package dimensions, UPC
?
Answer: All questions involving the content of purchase orders
should be directed to the buyers.
- Who should we contact if we are having trouble getting a warehouse
appointment for delivery of goods on a purchase order?
Answer: All delivery problems need to be coordinated through your
buyer.
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